We have specifically designed our delivery areas to mitigate sogginess, but you can help too! Choose the closest prep time possible to when the food should be ready. If an order is ready ahead of the prep time chosen, click the blue Notify button to let the driver or customer know that the order is ready.
Keep foods that are prone to sogginess in mind when packing your orders. If possible, send sauces in separate containers to keep food crispy, and try to separate individual items that may mix during travel.